Privacy policy for Fishandspins
Start playingThis notice explains what Fishandspins collects about you when you use our site, why we collect it, and what rights you hold over it under UK data protection law. It covers this domain only – not any linked payment provider or game studio you interact with once you're playing. If you're looking for the account itself rather than this notice, Fishandspins is where you'll find it.
The short version
We collect the information you give us when you register and deposit, plus technical data your browser sends us automatically. We use it to run your account, process payments, meet our legal obligations, and keep the site secure. We don't sell your data to third parties.
Data you hand over vs data we observe
Some information comes directly from you: your name, date of birth, email address, country of residence, and the payment details you use to deposit or withdraw. Identity documents you upload for verification – ID, proof of address, payment source – fall into this category too.
Other information is collected automatically as you browse: your IP address, device type, browser version, pages viewed, and session timestamps. This is gathered through cookies and similar technologies, covered in full in our separate cookie policy.
- Account and registration details you provide at sign-up
- Payment and transaction records tied to deposits and withdrawals
- Verification documents submitted for identity or age checks
- Technical and usage data collected via your browser or device
- Support correspondence, including anything you send to our contact address
We use this data to administer your account, process transactions, run age and identity checks, respond to your enquiries, and meet anti-money-laundering and record-keeping obligations that apply to gambling-related services.
Processors and transfers
We rely on external processors to keep the site running – hosting providers, payment processors, and analytics services among them. Each only receives the data it needs to perform its function, and none is permitted to use it for its own purposes.
Where a processor is based outside the UK, we require contractual safeguards equivalent to UK GDPR standards before any transfer takes place. We do not sell or rent personal data to advertisers or unrelated third parties.
Exercising your rights
Under UK GDPR, you can ask to see the data we hold on you, have inaccurate details corrected, request erasure, restrict or object to processing, and ask for your data in a portable format. Where we rely on your consent – for optional cookies, for instance – you can withdraw it at any time without affecting anything processed before that point.
Write to [email protected] to make any of these requests. If you're unhappy with how we've handled your data, you can also complain to the Information Commissioner's Office (ICO) at ico.org.uk, the independent regulator for data protection in the UK.
Retention
We keep account and transaction data for as long as your account is active, and for a further period afterwards to satisfy financial and regulatory record-keeping requirements. Verification documents are retained only as long as needed to meet those same obligations, then deleted.
Under-18s
This site is not intended for anyone under 18 and we do not knowingly collect data from minors. If we become aware that a person under 18 has provided us with personal information, we will remove it and close any associated account.
Changes to this notice
We may update this policy as our data practices or legal obligations change. Material changes will be reflected here with a new effective date; continuing to use the site after an update means you accept the revised version.
Questions about this notice can be sent to [email protected]. This policy was last reviewed in 2026.
You must be 18 or over (18+) to use this site. Support with gambling is free and confidential at BeGambleAware.org.