Responsible gambling at Fishandspins
Start playingMost people who open this page are checking on themselves, a partner, or a friend – not looking for a lecture. Fishandspins is a casino site, and like any casino, it's built for entertainment, not for solving money problems. This page sets out what that means in practice: what to watch for, what tools exist, and who to call if things have gone further than planned.
Gambling as entertainment, not income
A bet is a cost of entertainment, the same as a cinema ticket, not a way to cover a bill or replace a wage. If a session is being justified as a way to "win back" a loss or top up income, that's the point to stop and reassess rather than continue.
When it stops being fun
The shift is usually gradual rather than sudden. Common patterns worth noticing in yourself or someone close to you:
- Chasing losses with bigger stakes to make them back quickly
- Spending longer or more than planned on a regular basis
- Borrowing, or using money set aside for bills, to keep playing
- Hiding the amount of time or money spent from family
- Feeling irritable or anxious when not playing
- Lying about wins or losses, even small ones
A short self-check
None of these questions is a diagnosis on its own, but answering "yes" to more than one or two is worth taking seriously:
- Have you spent more than you meant to in a single session?
- Have you gone back the next day to try to win back a loss?
- Have you lied to someone about how much you've spent?
- Has gambling affected your sleep, work, or a relationship?
- Have you borrowed money, or used money meant for something else, to play?
- Have you tried to cut down and found it harder than expected?
Limits you can set with us
We offer self-exclusion, arranged directly through our Live Chat team, available 24/7 – there's no separate form to fill in, just a request to the support agent on shift. Deposit limits can be set for card and other fiat payment methods, though by their nature cryptocurrency deposits cannot carry a limit – if that matters to how you play, using a card or bank-linked method instead gives you a cap that crypto simply can't.
If a limit or exclusion is something you're considering, raising it through Live Chat is the quickest route – it doesn't need a reason attached, and it takes effect on request.
National help lines
Free, independent support is available whether or not you play with us. GamStop lets you self-exclude from all licensed gambling sites in the UK at once, not just one operator. Gordon Moody runs residential and online treatment programmes for people whose gambling has become a serious problem, alongside the wider network below.
GamCare runs the National Gambling Helpline on 0808 8020 133, free and open 24/7. BeGambleAware offers free, confidential advice and support for anyone affected by their own or someone else's gambling.
Blocking software
If self-exclusion through one site doesn't feel like enough, software that blocks gambling sites at device level is a stronger backstop. Gamban and BetBlocker (free, works across most devices) both block gambling sites directly rather than relying on willpower alone.
Protecting minors
Fishandspins is restricted to players aged 18+. If a device you use is shared with anyone under that age, parental-control software such as Net Nanny or Qustodio can prevent access to gambling sites without needing to change how the rest of the household uses that device.
If any of this raises a question about your own account or a setting we haven't covered here, our team can be reached at [email protected].
Gambling should be entertainment, not a chore.
This site is for players aged 18 and over (18+) only. If gambling ever stops feeling like entertainment, free and confidential help is available at BeGambleAware.org.